Event Registration Principles To Delight Attendees

Event Registration Principles

There are many important elements to consider when planning an event, the most important one is event registration. This could be because it can be one of the most frustrating and time-consuming phases of planning an event. 

There are many important elements to consider when planning an event, the most important one is event registration. This could be because it can be one of the most frustrating and time-consuming phases of planning an event. 

If event attendees have a bad experience purchasing a ticket to your event, or during another part of the event registration process, it will have a negative impact on how they perceive the event more broadly. A smooth event registration process can set an attendee up to have a great event or conference experience.

In order to help create a world-class event experience for their attendees, we have put together this list of best practices related to event registration and ticketing.  

  1. Keep your registration form short to ensure attendees have a positive experience

Once you’ve decided to go with electronic ticketing and registration, it’s time to create a registration form. Your registration form should be concise.

  1. Create a seamless event check-in experience

Your event check-in processes should replicate that of a luxury hotel. Warmly greet each attendee. Make sure your attendees don’t have to wait long to check-in by making sure your event registration software works.

  1. Ensure that your event venue has a strong WiFi connection

Prior to the start of your event, ensure that the venue has a strong WiFi connection and that your check-in table is placed near power outlets should the devices you are using to check people in need charging.

In order to be sure that your check-in process works, try using your event registration platform prior to event day during the times that you expect to be checking people in.

It could be that you are checking in event attendees in a hotel and that due to heavy morning use, the internet is slow. It’s better to find out the internet usage patterns associated with your event venue prior to having to check-in many eager event attendees.

  1. Always have a backup plan when checking in attendees

Sometimes things don’t go as planned, no one knows this better than those in the events industry. So to mitigate event registration disaster, always have a backup plan. It’s best that the event registration platform you are using is capable of checking people in offline.

That way, should the venue’s internet be slow or stop working altogether, you’ll still be able to check-in guests as though nothing happened.

If you’ve already selected an event registration platform that cannot work offline, then make sure to export your guest list so you have hard copies on hand.

Conclusion

To have a streamlined event registration, use an event management service that is easy to navigate and provides a seamless ticketing experience.

Create a simple event registration form that’s short so that attendees don’t associate feelings of frustration with your event.

Create an event check-in experience that attendees won’t forget (in a good way).

Now check Macber Experience for event registration systems ..

Event Registration

 

 

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